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How do I return an item?
Return Policy
ALL RETURNS REQUIRE AN "RA" (return authorization) You many return any unopened item at your expense within 7 days of receipt for a refund, or within 8-30 days for a store credit, some exclusions apply, see below. Any shipping charges incurred by Audiolab will be deducted from any refund even if they were provided at no cost on the original invoice. Opened items must be in new condition and will incur a 15% restocking fee and must contain all packing materials that were originally supplied.
Non-returnable items are:
Headphones
Furniture
Special orders
Programming or installation services
Cleaning and care products
Phono cartridges or turntables that are supplied with a phono cartridge.
Please contact customer service at 800-513-8555 for more information on returning an item. Thank you.
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